The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 5 per day
Luggage storage
24-hour services
General
No smoking on site
Wi-Fi
Parking
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Shops/Commercial services
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Welcome Break Services Area A7,
Gretna Green,
United Kingdom,
DG16 5HQ,
Dumfries and Galloway
Map view
street view
Welcome Break Services Area A7,
Gretna Green,
United Kingdom,
DG16 5HQ,
Dumfries and Galloway
City landmarks
Headless Cross
Gretna Green Famous Blacksmiths Shop
2.3
km
Gretna Gateway
Hands Across the Border Cairn
2.6
km
Old Blacksmith's Shop
2.2
km
Woodhouse Mains
Merkland Cross
2.3
km
Courtship Maze
2.5
km
Lochmaben Stone
2.9
km
Gretna Old Parish Church
2.7
km
Kirkpatrick Fleming Parish Church
3.4
km
Raydale Park Dominion Road
Raydale Park
4.2
km
Prize Bingo Club
3.9
km
Gretna Social Club
4.1
km
The Broats Moss
Westlands Country Park
4.8
km
Museum
The Devil's Porridge Museum
6.1
km
Nearby
Gretna Green Services M74
210 m
Restaurants
Burger King
0 m
Service Area
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
plenty of tea and coffee
cleanliness issues
dated decor
6.8/10
Nice
Rooms
6.8
Location
7.7
Service
7.8
Dining
5.7
Guest reviews
6.8/10
based on 6 reviews
8.3
8.3/10 based on 3947 reviews
Henry
United Kingdom,
April
2024
7.4/10
The hotel has everything you need like tea, coffee, and a hairdryer in the room. The room itself was a bit dated and could do with decorating, but it was spacious enough for our boys to play on the floor. However, there were some cleanliness issues with the fan in the bathroom covered in months of dust, filth in the tray where the teas and coffees were kept, stains on the bed sheets, marks on the walls, stains on the carpet, and a noticeable stench coming from the washbasin that I had to address myself with bleach.
Rooms
6.0
The room provided everything we needed like tea, coffee, and a hairdryer, but it could do with some updating and better cleanliness.
Service
9.0
The staff were very kind and helpful, ensuring our stay was pleasant and even making our little dog feel welcome. They promptly addressed any needs we had in the rooms.
Location
8.0
The location was surprisingly pleasant, considering it was situated at services on the main road to Glasgow. Despite being near services, noise was not a major issue, allowing for a restful night's sleep.
Dining
7.0
The breakfast was good and made even better by the friendly service. However, there were some cleanliness issues observed like the presence of mould and mildew which affected the experience.
Facilities
7.0
The hotel offers a nice assortment of tea and coffee stuff for guests, ideal for when traveling to the north of Scotland. The bedding was clean, and towels were provided, making it a suitable choice for an overnight stop during northbound travels.
friendly staff
cleanliness issues
Jamie
United Kingdom,
March
2024
6.4/10
The hotel offers incredibly basic and dated rooms, but they are very clean and fresh. The service is excellent, with welcoming and helpful staff, though some areas need cleaning. The location is convenient with easy access to Gretna Green and the motorway. The dining experience could be improved in terms of quality and delivery time. Overall, good value for money with some areas needing attention.
Rooms
6.0
The rooms were incredibly basic and very dated but very clean and fresh.
Service
8.0
The staff was welcoming, personable, and helpful, working under difficult circumstances.
Location
7.0
The location is convenient with easy access to Gretna Green and the motorway.
Dining
5.0
The dining experience could be improved in terms of quality and delivery time.
Facilities
6.0
Some areas in need of cleaning.
Peter
United Kingdom,
September
2023
6.2/10
The hotel offers basic rooms that could do with a bit more cleaning but were enjoyed by all, especially our two grandchildren. The lighting and signage to access the hotel car park was pretty bad. The service, while accommodating, could benefit from a customer service course, especially around 3 am. The location was perfect for a one-night stopover and close to the Carlisle area for house viewing or attending a friend's wedding. The dining options were poor, with limited breakfast choices. Overall, it was a convenient stay for us, worthy of a pit stop on our journey.
Rooms
7.0
The rooms were very basic but satisfactory for our stay.
Service
6.0
The staff were accommodating although one member had an attitude problem. Despite this, they were generally friendly.
Location
8.0
The hotel's location was convenient for a one-night stopover on our journey.
Dining
5.0
The dining options were poor with limited choices, especially at breakfast.
Facilities
6.0
The hotel lacks some facilities but provides the basics for a short stay.
Geoff
United Kingdom,
August
2023
6.8/10
The hotel is conveniently located just a short drive from the wedding blacksmith & gateway to the highlands. The rooms, though a bit tired-looking, were clean and tidy with all the essentials for a night's stay. The staff was very helpful and friendly, offering amenities like a microwave and a small snack selection. The location is good for a stopover when traveling to the highlands, but may be too far from Blacksmiths for some. The dining experience was satisfactory, with room service available. Overall, a decent option for a transit stay.
Rooms
7.0
The rooms looked tired and well worn but were clean and tidy, providing everything needed for a night's stay. There were issues with a damp smell and a leaking toilet in some rooms.
Service
8.0
The staff was very helpful and very friendly, providing amenities like a microwave and a small snack selection. They promptly relocated us to a room with a sofa bed.
Location
6.0
The hotel is a good stopover when traveling to the highlands, with services station options nearby. However, it may be too far from Blacksmiths and Gretna, making taxis hard to come by.
Dining
6.0
Facilities
A basic selection of facilities like free newspapers and books for purchase were available.
Kathleen
United Kingdom,
August
2023
7.0/10
The hotel is conveniently located just off the motorway, offering a quiet, clean, and comfortable stay. The rooms could use a bit more cleaning, but overall, it's a good choice for a stopover.
Rooms
7.0
The rooms were quiet, clean, and comfortable, although they could be a bit cleaner in some areas.
Service
7.0
The staff dealt with the fire alarm effectively, despite some being off work due to isolation. Overall, the service was satisfactory.
Location
8.0
The location was ideal for us as a stopover just off the motorway. While it's away from the main services, it served its purpose well.
Dining
6.0
The morning dining options were limited, and the overall experience could be improved. However, the pricing was fair for a short stopover.
Facilities
7.0
The hotel offers basic facilities suitable for a short stay. It's a decent value for the money paid.
Quiet
Cleaning
Philip
United Kingdom,
April
2023
7.8/10
The hotel was comfortable and clean, perfect for a short stay attending a wedding. Easy check-in and out process, good value for money. The rooms were basic but adequate for our needs, and both the room and public areas were well-kept and fresh. The location was super convenient for our trip, suited our needs, and was close to services. However, the dining options were limited, and there were no croissants available. The staff were helpful and accommodating, and the bed, although comfortable, was a bit wobbly.
Rooms
8.0
The rooms were basic but comfortable, ideal for our short stay with our pups. Both the room and public areas were very clean and fresh.
Service
9.0
The staff were very helpful with my booking requests and lovely and friendly during our stay. They were accommodating and not shocked when we made specific requests.
Location
9.0
The location was super convenient for our trip, close to services and amenities. Perfect for a stop-over or a short stay. Great for traveling.
Dining
6.0
The dining options were limited, with no croissants available. However, you could order food to be delivered to your door before 10 pm if needed.
Facilities
7.0
The facilities were adequate for our needs during the short stay.
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